DVLA CHIEF EXECUTIVE ON THE BRINK?

DVLA CHIEF EXECUTIVE ON THE BRINK?
THE PUBLIC'S PATIENCE HAS RUN OUT - IN A RECENT POLL, A MASSIVE 90% VOTED FOR NOEL SHANAHAN TO BE SACKED
THIS BLOG IS IN THE INTERESTS OF THE GREAT BRITISH MOTORING PUBLIC WHO DESERVE BETTER SERVICE.

DRIVER AND VEHICLE LICENSING AGENCY

The DVLA appears to be a badly run organisation.

Ian Broom is Customer Services Manager and Noel Shanahan is Chief Executive.

Unfortunately, if you do encounter a problem, neither Mr Shanahan nor Mr Broom will be available to address your concerns.

Surely it is now time these pair of clowns were put to task over the running of this incompetent organisation.

The staff at their call centre in Swansea haven't a clue what they are doing or saying. I have been given bad information, causing me to be out of pocket by some £100. I have been passed around from one clueless department to another without anyone being able to address my concerns and I am sick to the back teeth of it.

So I now feel it necessary to name and shame the people responsible for this mess - Noel Shanahan and Ian Broom.

I do not feel either of them have - or will ever have - the necessary skills required to be capable of managing in such a high profile organisation. I feel it is now time these two were replaced and the department overhalled - with proper staff training administered.

DESIGNED BY THE DVLA BY ANY CHANCE??

DESIGNED BY THE DVLA BY ANY CHANCE??

Thursday, 15 October 2009

Widow's fury over new clamping law - South Wales Guardian (DVLA NEWS)

Widow's fury over new clamping law - South Wales Guardian

Widow's fury over new clamping law
South Wales Guardian
Grieving Anne James, of Pantyffynnon, applied to the DVLA for the transfer of car documents following the death of her husband David in August. ...


Source: news.google.com

West Midlands Police declare motoring clampdown a success - ChoiceQuote Insurance Services

West Midlands Police declare motoring clampdown a success
ChoiceQuote Insurance Services
They were joined by officials from the DVLA, who wanted to identify vehicles which have no tax and insurance, and both groups enjoyed some early success. ...


Source: news.google.com

Cops arrested wrong man over drink drive ban - then crushed his car - Scottish Daily Record

The Sun
Cops arrested wrong man over drink drive ban - then crushed his car
Scottish Daily Record
Derek Lyon, who also lost his job after his car was seized, is now to take legal action against the police, a sheriff clerk's office and the DVLA. ...
Crushing blowThe Sun

all 3 news articles »

Source: news.google.com

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