DVLA CHIEF EXECUTIVE ON THE BRINK?

DVLA CHIEF EXECUTIVE ON THE BRINK?
THE PUBLIC'S PATIENCE HAS RUN OUT - IN A RECENT POLL, A MASSIVE 90% VOTED FOR NOEL SHANAHAN TO BE SACKED
THIS BLOG IS IN THE INTERESTS OF THE GREAT BRITISH MOTORING PUBLIC WHO DESERVE BETTER SERVICE.

DRIVER AND VEHICLE LICENSING AGENCY

The DVLA appears to be a badly run organisation.

Ian Broom is Customer Services Manager and Noel Shanahan is Chief Executive.

Unfortunately, if you do encounter a problem, neither Mr Shanahan nor Mr Broom will be available to address your concerns.

Surely it is now time these pair of clowns were put to task over the running of this incompetent organisation.

The staff at their call centre in Swansea haven't a clue what they are doing or saying. I have been given bad information, causing me to be out of pocket by some £100. I have been passed around from one clueless department to another without anyone being able to address my concerns and I am sick to the back teeth of it.

So I now feel it necessary to name and shame the people responsible for this mess - Noel Shanahan and Ian Broom.

I do not feel either of them have - or will ever have - the necessary skills required to be capable of managing in such a high profile organisation. I feel it is now time these two were replaced and the department overhalled - with proper staff training administered.

DESIGNED BY THE DVLA BY ANY CHANCE??

DESIGNED BY THE DVLA BY ANY CHANCE??

Thursday, 1 October 2009

DVLA Personalised Registrations marks 20th anniversary - Easier (press release) (DVLA NEWS)

DVLA Personalised Registrations marks 20th anniversary - Easier (press release)

DVLA Personalised Registrations marks 20th anniversary
Easier (press release)
DVLA Personalised Registrations will mark its 20th anniversary at its autumn auction being staged at Dormy House Hotel in record-breaking mood - after ...


Source: news.google.com

Crushing blow for tax dodgers - Clactonan Gazette

Crushing blow for tax dodgers
Clactonan Gazette
The DVLA says 70 per cent of untaxed vehicles also have a direct link with other forms of criminal activity and 80 per cent of untaxed vehicles are also ...


Source: news.google.com

World First For 'Green' Charge On Parking - Sky News

Sky News
World First For 'Green' Charge On Parking
Sky News
Motorists register and pay by phone, and RingGo accesses the DVLA database for each customer's registration to determine emissions data on the car. ...

and more »

Source: news.google.com

Doctors to train at old DVLA site - Lancashire Evening Post

Doctors to train at old DVLA site
Lancashire Evening Post
The old DVLA test centre in Cottam Lane is being demolished to make way for the new centre which will house 11 GPs and be a training practice for medical ...


Source: news.google.com
Posted by at
Labels: , ,

No comments:

Post a Comment

Subscribe to: Post Comments (Atom)