DVLA CHIEF EXECUTIVE ON THE BRINK?

DVLA CHIEF EXECUTIVE ON THE BRINK?
THE PUBLIC'S PATIENCE HAS RUN OUT - IN A RECENT POLL, A MASSIVE 90% VOTED FOR NOEL SHANAHAN TO BE SACKED
THIS BLOG IS IN THE INTERESTS OF THE GREAT BRITISH MOTORING PUBLIC WHO DESERVE BETTER SERVICE.

DRIVER AND VEHICLE LICENSING AGENCY

The DVLA appears to be a badly run organisation.

Ian Broom is Customer Services Manager and Noel Shanahan is Chief Executive.

Unfortunately, if you do encounter a problem, neither Mr Shanahan nor Mr Broom will be available to address your concerns.

Surely it is now time these pair of clowns were put to task over the running of this incompetent organisation.

The staff at their call centre in Swansea haven't a clue what they are doing or saying. I have been given bad information, causing me to be out of pocket by some £100. I have been passed around from one clueless department to another without anyone being able to address my concerns and I am sick to the back teeth of it.

So I now feel it necessary to name and shame the people responsible for this mess - Noel Shanahan and Ian Broom.

I do not feel either of them have - or will ever have - the necessary skills required to be capable of managing in such a high profile organisation. I feel it is now time these two were replaced and the department overhalled - with proper staff training administered.

DESIGNED BY THE DVLA BY ANY CHANCE??

DESIGNED BY THE DVLA BY ANY CHANCE??

Saturday, 10 October 2009

Honest John: 10 questions answered - Telegraph.co.uk (DVLA NEWS)

Honest John: 10 questions answered - Telegraph.co.uk

Honest John: 10 questions answered
Telegraph.co.uk
I read with interest the letter pointing out the dubious nature of the DVLA's practice of sending out penalty charges when they deem a V5 document not to ...


Source: news.google.com

'5 0' plate under the hammer - News - What Car?

News - What Car?
'5 0' plate under the hammer
News - What Car?
'5 0' is the fifth in a series of plates released to celebrate twenty years of DVLA Personalised Registrations, which has included 1 0, 2 0, 3 0 and 4 0. ...


Source: news.google.com

Postal strike – will government services be affected? - Directgov

Directgov
Postal strike – will government services be affected?
Directgov
The Driver and Vehicle Licensing Agency (DVLA) and Department for Work and Pensions (DWP) have assured customers they are doing everything they can to ...
Postal strike – how will it affect DWP benefits?Directgov

all 2 news articles »

Source: news.google.com
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