DVLA CHIEF EXECUTIVE ON THE BRINK?

DVLA CHIEF EXECUTIVE ON THE BRINK?
THE PUBLIC'S PATIENCE HAS RUN OUT - IN A RECENT POLL, A MASSIVE 90% VOTED FOR NOEL SHANAHAN TO BE SACKED
THIS BLOG IS IN THE INTERESTS OF THE GREAT BRITISH MOTORING PUBLIC WHO DESERVE BETTER SERVICE.

DRIVER AND VEHICLE LICENSING AGENCY

The DVLA appears to be a badly run organisation.

Ian Broom is Customer Services Manager and Noel Shanahan is Chief Executive.

Unfortunately, if you do encounter a problem, neither Mr Shanahan nor Mr Broom will be available to address your concerns.

Surely it is now time these pair of clowns were put to task over the running of this incompetent organisation.

The staff at their call centre in Swansea haven't a clue what they are doing or saying. I have been given bad information, causing me to be out of pocket by some £100. I have been passed around from one clueless department to another without anyone being able to address my concerns and I am sick to the back teeth of it.

So I now feel it necessary to name and shame the people responsible for this mess - Noel Shanahan and Ian Broom.

I do not feel either of them have - or will ever have - the necessary skills required to be capable of managing in such a high profile organisation. I feel it is now time these two were replaced and the department overhalled - with proper staff training administered.

DESIGNED BY THE DVLA BY ANY CHANCE??

DESIGNED BY THE DVLA BY ANY CHANCE??

Friday, 2 October 2009

Summer of hell for Australian couple - Grantham Today (DVLA NEWS)

Summer of hell for Australian couple - Grantham Today

Summer of hell for Australian couple
Grantham Today
It took three months and cost over £2000 in hire cars to sort out the problems with the DVLA. Arthur said: "The way the DVLA were treating us can only be ...


Source: news.google.com

16 years for gang that cloned top cars - Bradford Telegraph Argus

16 years for gang that cloned top cars
Bradford Telegraph Argus
They registered the cloned cars with the DVLA. Mr Sandiford said most of the genuine cars were still in Australia. Mr Sandiford said the stolen vehicles ...
Jail terms for 'greedy and arrogant' car cloning gangYorkshire Post

all 3 news articles »

Source: news.google.com

World First For 'Green' Charge On Parking - Sky News

Sky News
World First For 'Green' Charge On Parking
Sky News
Motorists register and pay by phone, and RingGo accesses the DVLA database for each customer's registration to determine emissions data on the car. ...

and more »

Source: news.google.com

DVLA celebrates twenty years of personalised registration plates - Independent

DVLA celebrates twenty years of personalised registration plates
Independent
The DVLA (Driver and Vehicle Licensing Agency) will hold its latest auction of personalised registration plates on 7th October at the Dormy ...
That's the numberAyrshire Post

all 7 news articles »

Source: news.google.com
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