DVLA CHIEF EXECUTIVE ON THE BRINK?

DVLA CHIEF EXECUTIVE ON THE BRINK?
THE PUBLIC'S PATIENCE HAS RUN OUT - IN A RECENT POLL, A MASSIVE 90% VOTED FOR NOEL SHANAHAN TO BE SACKED
THIS BLOG IS IN THE INTERESTS OF THE GREAT BRITISH MOTORING PUBLIC WHO DESERVE BETTER SERVICE.

DRIVER AND VEHICLE LICENSING AGENCY

The DVLA appears to be a badly run organisation.

Ian Broom is Customer Services Manager and Noel Shanahan is Chief Executive.

Unfortunately, if you do encounter a problem, neither Mr Shanahan nor Mr Broom will be available to address your concerns.

Surely it is now time these pair of clowns were put to task over the running of this incompetent organisation.

The staff at their call centre in Swansea haven't a clue what they are doing or saying. I have been given bad information, causing me to be out of pocket by some £100. I have been passed around from one clueless department to another without anyone being able to address my concerns and I am sick to the back teeth of it.

So I now feel it necessary to name and shame the people responsible for this mess - Noel Shanahan and Ian Broom.

I do not feel either of them have - or will ever have - the necessary skills required to be capable of managing in such a high profile organisation. I feel it is now time these two were replaced and the department overhalled - with proper staff training administered.

DESIGNED BY THE DVLA BY ANY CHANCE??

DESIGNED BY THE DVLA BY ANY CHANCE??

Monday, 28 September 2009

UK: Vehicle licencing authority eyes Castrol data leak - just-auto.com (subscription) (DVLA NEWS)

UK: Vehicle licencing authority eyes Castrol data leak - just-auto.com (subscription)

UK: Vehicle licencing authority eyes Castrol data leak
just-auto.com (subscription)
The UK government's Driver and Vehicle Licensing Agency (DVLA) has launched an investigation into how the car registration details of millions of motorists ...


Source: news.google.com

gps should report unfit drivers - Healthcare Republic

Channel 4 News
gps should report unfit drivers
Healthcare Republic
gps should warn the Driver and Vehicle Licensing Agency (DVLA) when a medical condition leaves a patient unfit to drive, according to the GMC. ...
Changes to confidentiality rules for doctorsOnMedica
GMC revamps guidance on confidentialityPulse
Doctors 'can inform on patients' - GMCHealth Service Journal
Channel 4 News
all 6 news articles »

Source: news.google.com

Man had fake licence - Peterborough Today

Man had fake licence
Peterborough Today
However, staff at the DVLA spotted that it was a fake and reported it to the police. When Ahmed was arrested, he admitted that he had never taken a South ...


Source: news.google.com

Police act on residents' concerns over speeding drivers - Halifax Evening Courier

Police act on residents' concerns over speeding drivers
Halifax Evening Courier
Officers also recently teamed up with the DVLA to carry out two days of action where they found 12 vehicles untaxed. Those vehicles were clamped, ...


Source: news.google.com

Charges against Mallon daughter are dismissed - GazetteLive

Charges against Mallon daughter are dismissed
GazetteLive
Lois Mallon - daughter of Middlesbrough Mayor Ray Mallon - appeared at Teesside Magistrates' Court charged with failing to notify DVLA of a change of keeper ...


Source: news.google.com

Mystery of new car 'dumped' at parking hotspot - Staines News

Mystery of new car 'dumped' at parking hotspot
Staines News
Neighbourhood Watch co-ordinator, Wendy Holmes, has rung the DVLA, council and the police, but says that so far no one has taken responsibility for the ...


Source: news.google.com

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