DVLA CHIEF EXECUTIVE ON THE BRINK?

DVLA CHIEF EXECUTIVE ON THE BRINK?
THE PUBLIC'S PATIENCE HAS RUN OUT - IN A RECENT POLL, A MASSIVE 90% VOTED FOR NOEL SHANAHAN TO BE SACKED
THIS BLOG IS IN THE INTERESTS OF THE GREAT BRITISH MOTORING PUBLIC WHO DESERVE BETTER SERVICE.

DRIVER AND VEHICLE LICENSING AGENCY

The DVLA appears to be a badly run organisation.

Ian Broom is Customer Services Manager and Noel Shanahan is Chief Executive.

Unfortunately, if you do encounter a problem, neither Mr Shanahan nor Mr Broom will be available to address your concerns.

Surely it is now time these pair of clowns were put to task over the running of this incompetent organisation.

The staff at their call centre in Swansea haven't a clue what they are doing or saying. I have been given bad information, causing me to be out of pocket by some £100. I have been passed around from one clueless department to another without anyone being able to address my concerns and I am sick to the back teeth of it.

So I now feel it necessary to name and shame the people responsible for this mess - Noel Shanahan and Ian Broom.

I do not feel either of them have - or will ever have - the necessary skills required to be capable of managing in such a high profile organisation. I feel it is now time these two were replaced and the department overhalled - with proper staff training administered.

DESIGNED BY THE DVLA BY ANY CHANCE??

DESIGNED BY THE DVLA BY ANY CHANCE??

Thursday, 3 September 2009

Pre-paid parking card launched in Richmond - Richmond and Twickenham Times (DVLA NEWS)

Pre-paid parking card launched in Richmond - Richmond and Twickenham Times

Pre-paid parking card launched in Richmond
Richmond and Twickenham Times
... to register with the council by providing their registration number and CO2 emissions band - one of three levels based on the DVLA's official guidance. ...

and more »

Source: news.google.com

Government proposals target rogue clampers - Police Professional

Government proposals target rogue clampers
Police Professional
The tough new rules, introduced last week, mean clampers requesting vehicle keeper details from the DVLA in order to issue penalty notices will now need to ...


Source: news.google.com

CFC Software Chosen By UK's Largest Independent Parts Supplier - Fleet Directory

CFC Software Chosen By UK's Largest Independent Parts Supplier
Fleet Directory
Licence Link allows fleets to automatically check employee driving licences against the DVLA database online. Alerts are sent to the fleet manager if the ...


Source: news.google.com

Call for new checks to prevent 'car cloning' - Independent

BBC News
Call for new checks to prevent 'car cloning'
Independent
... are stolen in the UK and not recovered. Mr Hooper's unit is talking to the UK's vehicle licensing authority, the DVLA, about potential new security systems.
New checks on used vehicles urgedRAC
Call to stop stolen car sale scamBBC News
Vehicle crime becomes ever-more sophisticatedFleet Directory
BBC News
all 5 news articles »

Source: news.google.com
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