DVLA CHIEF EXECUTIVE ON THE BRINK?

DVLA CHIEF EXECUTIVE ON THE BRINK?
THE PUBLIC'S PATIENCE HAS RUN OUT - IN A RECENT POLL, A MASSIVE 90% VOTED FOR NOEL SHANAHAN TO BE SACKED
THIS BLOG IS IN THE INTERESTS OF THE GREAT BRITISH MOTORING PUBLIC WHO DESERVE BETTER SERVICE.

DRIVER AND VEHICLE LICENSING AGENCY

The DVLA appears to be a badly run organisation.

Ian Broom is Customer Services Manager and Noel Shanahan is Chief Executive.

Unfortunately, if you do encounter a problem, neither Mr Shanahan nor Mr Broom will be available to address your concerns.

Surely it is now time these pair of clowns were put to task over the running of this incompetent organisation.

The staff at their call centre in Swansea haven't a clue what they are doing or saying. I have been given bad information, causing me to be out of pocket by some £100. I have been passed around from one clueless department to another without anyone being able to address my concerns and I am sick to the back teeth of it.

So I now feel it necessary to name and shame the people responsible for this mess - Noel Shanahan and Ian Broom.

I do not feel either of them have - or will ever have - the necessary skills required to be capable of managing in such a high profile organisation. I feel it is now time these two were replaced and the department overhalled - with proper staff training administered.

DESIGNED BY THE DVLA BY ANY CHANCE??

DESIGNED BY THE DVLA BY ANY CHANCE??

Tuesday, 22 September 2009

Sleep apnea patients often hesitant to accept possible driving ban - news Stories (DVLA NEWS)

Sleep apnea patients often hesitant to accept possible driving ban - news Stories

Sleep apnea patients often hesitant to accept possible driving ban
news Stories
VIENNA (Reuters Health) - While UK drivers with obstructive sleep apnea are required to inform the Driver Vehicle and Licensing Agency (DVLA) ...


Source: news.google.com

Man changed name to avoid paying child support - Salisbury Journal

Man changed name to avoid paying child support
Salisbury Journal
She contacted the DVLA, who confirmed that a man at the address they had for him had applied for a change of name on his driving licence from Robert Kerr to ...


Source: news.google.com

DVLA FLOGS DATABASE TO CASTROL - Pistonheads.com

TheNewspaper.com
DVLA FLOGS DATABASE TO CASTROL
Pistonheads.com
We think this (so far) unusual campaign shows how far the DVLA is prepared to go in its increasingly naked attempts to extract revenue from its (sorry, ...
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Castrol to harrass driversInquirer
Castrol launches personalised digital billboard campaign across UKUtalkmarketing
TheNewspaper.com -Brand Republic
all 11 news articles »

Source: news.google.com

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