DVLA CHIEF EXECUTIVE ON THE BRINK?

DVLA CHIEF EXECUTIVE ON THE BRINK?
THE PUBLIC'S PATIENCE HAS RUN OUT - IN A RECENT POLL, A MASSIVE 90% VOTED FOR NOEL SHANAHAN TO BE SACKED
THIS BLOG IS IN THE INTERESTS OF THE GREAT BRITISH MOTORING PUBLIC WHO DESERVE BETTER SERVICE.

DRIVER AND VEHICLE LICENSING AGENCY

The DVLA appears to be a badly run organisation.

Ian Broom is Customer Services Manager and Noel Shanahan is Chief Executive.

Unfortunately, if you do encounter a problem, neither Mr Shanahan nor Mr Broom will be available to address your concerns.

Surely it is now time these pair of clowns were put to task over the running of this incompetent organisation.

The staff at their call centre in Swansea haven't a clue what they are doing or saying. I have been given bad information, causing me to be out of pocket by some £100. I have been passed around from one clueless department to another without anyone being able to address my concerns and I am sick to the back teeth of it.

So I now feel it necessary to name and shame the people responsible for this mess - Noel Shanahan and Ian Broom.

I do not feel either of them have - or will ever have - the necessary skills required to be capable of managing in such a high profile organisation. I feel it is now time these two were replaced and the department overhalled - with proper staff training administered.

DESIGNED BY THE DVLA BY ANY CHANCE??

DESIGNED BY THE DVLA BY ANY CHANCE??

Thursday, 10 September 2009

Scrappage Scheme Success - PressPort (press release) (DVLA NEWS)

Scrappage Scheme Success - PressPort (press release)

Scrappage Scheme Success
PressPort (press release)
Every scrap car collected through Cartakeback's nationwide collection service is delivered to a Cartakeback Authorised Treatment Facility where a DVLA ...


Source: news.google.com

Absence of DVLA offices hampering efforts to reduce accidents - Ghana News Agency

Absence of DVLA offices hampering efforts to reduce accidents
Ghana News Agency
He said the division, which comprises Akatsi, Abor, Aveyime, Adidome and Sogakope Police District commands, were too far away from the DVLA office at Denu ...

and more »

Source: news.google.com

DVLA tightens up its security after several lapses - WalesOnline

DVLA tightens up its security after several lapses
WalesOnline
THE DVLA has undergone a major shake-up, to improve the security of its data after a serious of embarrassing incidents. The giant building visible from the ...
DVLA overhauls data securityMarketing Direct
Sudbury man Wayne Blackman strikes it lucky in car competitionSuffolk Free Press

all 3 news articles »

Source: news.google.com
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