DVLA CHIEF EXECUTIVE ON THE BRINK?

DVLA CHIEF EXECUTIVE ON THE BRINK?
THE PUBLIC'S PATIENCE HAS RUN OUT - IN A RECENT POLL, A MASSIVE 90% VOTED FOR NOEL SHANAHAN TO BE SACKED
THIS BLOG IS IN THE INTERESTS OF THE GREAT BRITISH MOTORING PUBLIC WHO DESERVE BETTER SERVICE.

DRIVER AND VEHICLE LICENSING AGENCY

The DVLA appears to be a badly run organisation.

Ian Broom is Customer Services Manager and Noel Shanahan is Chief Executive.

Unfortunately, if you do encounter a problem, neither Mr Shanahan nor Mr Broom will be available to address your concerns.

Surely it is now time these pair of clowns were put to task over the running of this incompetent organisation.

The staff at their call centre in Swansea haven't a clue what they are doing or saying. I have been given bad information, causing me to be out of pocket by some £100. I have been passed around from one clueless department to another without anyone being able to address my concerns and I am sick to the back teeth of it.

So I now feel it necessary to name and shame the people responsible for this mess - Noel Shanahan and Ian Broom.

I do not feel either of them have - or will ever have - the necessary skills required to be capable of managing in such a high profile organisation. I feel it is now time these two were replaced and the department overhalled - with proper staff training administered.

DESIGNED BY THE DVLA BY ANY CHANCE??

DESIGNED BY THE DVLA BY ANY CHANCE??

Thursday, 24 September 2009

Having Problems at Bridgend Jobcentre? - PR CannaZine (press release) (DVLA NEWS)

Having Problems at Bridgend Jobcentre? - PR CannaZine (press release)

Having Problems at Bridgend Jobcentre?
PR CannaZine (press release)
After trying unsuccessfully to speak with someone at DVLA, I filled out the forms, sent my replacement licence fee, and settled down to wait for my licence. ...


Source: news.google.com

Scrapyard boss in fight for site - Northamptonshire Evening Telegraph

Scrapyard boss in fight for site
Northamptonshire Evening Telegraph
He said: "Since the scheme has been introduced I've been working with the DVLA and I've taken a lot of vehicles in. "The cars are being scrapped but we can ...


Source: news.google.com

New Road and Traffic Regulation to replace old one - Peace fm Online

New Road and Traffic Regulation to replace old one
Peace fm Online
The 10-member MMTL Board is chaired by Mr Antwi Gyamfi, whilst that of DVLA made of 12 members, is chaired by Lieutenant Colonel E. Tagoe Rtd. The 20-member ...

and more »

Source: news.google.com

London drivers top “uninsured” list - Insurance Daily

Daily Mail
London drivers top “uninsured” list
Insurance Daily
... people who keep vehicles on private land will not be required to take out insurance if they complete a Statutory Off Road Notification and sent it to DVLA.
Revealed: The uninsured captital of Britain where half of all ...Daily Mail
AA Insurance urges drivers to 'Stay Insured'Fleet Directory

all 38 news articles »

Source: news.google.com

Marlborough lady not fit to drive - North Wiltshire and Kennet Gazette & Herald

Marlborough lady not fit to drive
North Wiltshire and Kennet Gazette & Herald
However, the onus had been on her to inform the DVLA and she had appeared not to have done so, said the Wiltshire Coroner, David Ridley. ...

and more »

Source: news.google.com

Car park fines to be given back - Ayrshire Post

Car park fines to be given back
Ayrshire Post
“When a driver doesn't pay or stays too long on the site the company contacts DVLA to receive the registered keeper's address. ...


Source: news.google.com

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