DVLA CHIEF EXECUTIVE ON THE BRINK?

DVLA CHIEF EXECUTIVE ON THE BRINK?
THE PUBLIC'S PATIENCE HAS RUN OUT - IN A RECENT POLL, A MASSIVE 90% VOTED FOR NOEL SHANAHAN TO BE SACKED
THIS BLOG IS IN THE INTERESTS OF THE GREAT BRITISH MOTORING PUBLIC WHO DESERVE BETTER SERVICE.

DRIVER AND VEHICLE LICENSING AGENCY

The DVLA appears to be a badly run organisation.

Ian Broom is Customer Services Manager and Noel Shanahan is Chief Executive.

Unfortunately, if you do encounter a problem, neither Mr Shanahan nor Mr Broom will be available to address your concerns.

Surely it is now time these pair of clowns were put to task over the running of this incompetent organisation.

The staff at their call centre in Swansea haven't a clue what they are doing or saying. I have been given bad information, causing me to be out of pocket by some £100. I have been passed around from one clueless department to another without anyone being able to address my concerns and I am sick to the back teeth of it.

So I now feel it necessary to name and shame the people responsible for this mess - Noel Shanahan and Ian Broom.

I do not feel either of them have - or will ever have - the necessary skills required to be capable of managing in such a high profile organisation. I feel it is now time these two were replaced and the department overhalled - with proper staff training administered.

DESIGNED BY THE DVLA BY ANY CHANCE??

DESIGNED BY THE DVLA BY ANY CHANCE??

Tuesday, 28 September 2010

Minister charges on police - GhanaWeb (DVLA NEWS)

Minister charges on police - GhanaWeb

Minister charges on police
GhanaWeb
Mr. Mike Hammah also blamed the DVLA for also contributing to the accidents on the roads, and therefore, challenged it to live up to the task. ...

and more »

Source: news.google.com

Car insurance advice offered to drivers - Which4U - UK

Which4U - UK
Car insurance advice offered to drivers
Which4U - UK
"A new law is due next February that links the insurance database with that of the DVLA, so you'll swiftly receive a warning, followed by a £100 fine," the ...
1.5 million cars have no insuranceWhich?

all 2 news articles »

Source: news.google.com

Calne disabled driver has road ban overturned - North Wiltshire and Kennet Gazette & Herald

Calne disabled driver has road ban overturned
North Wiltshire and Kennet Gazette & Herald
Because of his medical condition he said his general practitioner was obliged to keep the DVLA informed and he said his car was funded by Motability. ...

and more »

Source: news.google.com
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