DVLA CHIEF EXECUTIVE ON THE BRINK?

DVLA CHIEF EXECUTIVE ON THE BRINK?
THE PUBLIC'S PATIENCE HAS RUN OUT - IN A RECENT POLL, A MASSIVE 90% VOTED FOR NOEL SHANAHAN TO BE SACKED
THIS BLOG IS IN THE INTERESTS OF THE GREAT BRITISH MOTORING PUBLIC WHO DESERVE BETTER SERVICE.

DRIVER AND VEHICLE LICENSING AGENCY

The DVLA appears to be a badly run organisation.

Ian Broom is Customer Services Manager and Noel Shanahan is Chief Executive.

Unfortunately, if you do encounter a problem, neither Mr Shanahan nor Mr Broom will be available to address your concerns.

Surely it is now time these pair of clowns were put to task over the running of this incompetent organisation.

The staff at their call centre in Swansea haven't a clue what they are doing or saying. I have been given bad information, causing me to be out of pocket by some £100. I have been passed around from one clueless department to another without anyone being able to address my concerns and I am sick to the back teeth of it.

So I now feel it necessary to name and shame the people responsible for this mess - Noel Shanahan and Ian Broom.

I do not feel either of them have - or will ever have - the necessary skills required to be capable of managing in such a high profile organisation. I feel it is now time these two were replaced and the department overhalled - with proper staff training administered.

DESIGNED BY THE DVLA BY ANY CHANCE??

DESIGNED BY THE DVLA BY ANY CHANCE??

Wednesday, 29 September 2010

1.5 million cars have no insurance - Which? (DVLA NEWS)

1.5 million cars have no insurance - Which?

1.5 million cars have no insurance
Which?
Drivers can also enter their car registration numbers into the Motor Insurance Database to check that it is registered with the DVLA.

and more »

Source: news.google.com

Credit card surcharges are a rip off bonanza: Ian Cowie - Telegraph.co.uk

Daily Mail
Credit card surcharges are a rip off bonanza: Ian Cowie
Telegraph.co.uk
Credit card processing fees of £2.50 at the DVLA and 2 per cent or more at many local authorities are the latest way to separate hard-pressed motorists and ...
From easyJet to Eurostar: Firms who make a killing out of plastic in your ...Daily Mail

all 5 news articles »

Source: news.google.com

Rossendale spellbound by abandoned 'Magic' bus - Lancashire Telegraph

Rossendale spellbound by abandoned 'Magic' bus
Lancashire Telegraph
The bus is taxed until April 30 next year, so the DVLA said it has no reason to remove it. Lancashire County Council's highways team said parking ...


Source: news.google.com
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