DVLA CHIEF EXECUTIVE ON THE BRINK?

DVLA CHIEF EXECUTIVE ON THE BRINK?
THE PUBLIC'S PATIENCE HAS RUN OUT - IN A RECENT POLL, A MASSIVE 90% VOTED FOR NOEL SHANAHAN TO BE SACKED
THIS BLOG IS IN THE INTERESTS OF THE GREAT BRITISH MOTORING PUBLIC WHO DESERVE BETTER SERVICE.

DRIVER AND VEHICLE LICENSING AGENCY

The DVLA appears to be a badly run organisation.

Ian Broom is Customer Services Manager and Noel Shanahan is Chief Executive.

Unfortunately, if you do encounter a problem, neither Mr Shanahan nor Mr Broom will be available to address your concerns.

Surely it is now time these pair of clowns were put to task over the running of this incompetent organisation.

The staff at their call centre in Swansea haven't a clue what they are doing or saying. I have been given bad information, causing me to be out of pocket by some £100. I have been passed around from one clueless department to another without anyone being able to address my concerns and I am sick to the back teeth of it.

So I now feel it necessary to name and shame the people responsible for this mess - Noel Shanahan and Ian Broom.

I do not feel either of them have - or will ever have - the necessary skills required to be capable of managing in such a high profile organisation. I feel it is now time these two were replaced and the department overhalled - with proper staff training administered.

DESIGNED BY THE DVLA BY ANY CHANCE??

DESIGNED BY THE DVLA BY ANY CHANCE??

Friday, 22 May 2009

SEAT Celebrates 12 Months As DVLA Prize Provider - carpages (DVLA NEWS)

SEAT Celebrates 12 Months As DVLA Prize Provider - carpages

carpages
SEAT Celebrates 12 Months As DVLA Prize Provider
carpages, UK
SEAT is celebrating the first anniversary of its remarkably successful association with the Driver and Vehicle Licensing Agency's (DVLA) innovative online road tax renewal campaign. It was 12 months ago that SEAT UK announced the Ecomotive had been ...

Source: news.google.com

Worcester driver's licence details sent to complete stranger - Berrows Journal

Worcester driver's licence details sent to complete stranger
Berrows Journal, UK
By James Connell » A WOMAN was shocked to see on TV show Watchdog that her driving licence had been sent to a total stranger by licensing chiefs in a DVLA botch-up. Jo Brown, aged 27, of Whitewood Close, off Whittington Road, Worcester, did not see the ...

Source: news.google.com

MTTU To Check Abuse Of DVLA Plates - Ghanaian Times

MTTU To Check Abuse Of DVLA Plates
Ghanaian Times, Ghana
By Patrick Baidoo The Police Motor Traffic and Transport Unit (MTTU) is to undertake a nationwide exercise to clamp down on persons who abuse the use of “trade Licences”, or “DVLA plates”, Unit Commander Daniel Avorga has disclosed. ...

Source: news.google.com

Fresh embarrassment for Swansea's DVLA - WalesOnline

Fresh embarrassment for Swansea's DVLA
WalesOnline, United Kingdom
Yesterday the DVLA made it clear that while the disclosure over the stolen registration forms came this month, the actual theft took place three years ago. A spokeswoman for the Morriston-based DVLA said yesterday: “We have done everything we can to ...

Source: news.google.com

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