DVLA CHIEF EXECUTIVE ON THE BRINK?

DVLA CHIEF EXECUTIVE ON THE BRINK?
THE PUBLIC'S PATIENCE HAS RUN OUT - IN A RECENT POLL, A MASSIVE 90% VOTED FOR NOEL SHANAHAN TO BE SACKED
THIS BLOG IS IN THE INTERESTS OF THE GREAT BRITISH MOTORING PUBLIC WHO DESERVE BETTER SERVICE.

DRIVER AND VEHICLE LICENSING AGENCY

The DVLA appears to be a badly run organisation.

Ian Broom is Customer Services Manager and Noel Shanahan is Chief Executive.

Unfortunately, if you do encounter a problem, neither Mr Shanahan nor Mr Broom will be available to address your concerns.

Surely it is now time these pair of clowns were put to task over the running of this incompetent organisation.

The staff at their call centre in Swansea haven't a clue what they are doing or saying. I have been given bad information, causing me to be out of pocket by some £100. I have been passed around from one clueless department to another without anyone being able to address my concerns and I am sick to the back teeth of it.

So I now feel it necessary to name and shame the people responsible for this mess - Noel Shanahan and Ian Broom.

I do not feel either of them have - or will ever have - the necessary skills required to be capable of managing in such a high profile organisation. I feel it is now time these two were replaced and the department overhalled - with proper staff training administered.

DESIGNED BY THE DVLA BY ANY CHANCE??

DESIGNED BY THE DVLA BY ANY CHANCE??

Wednesday, 13 May 2009

Motorist given £100 fine after car was clamped on own driveway - Telegraph.co.uk (DVLA NEWS)

Motorist given £100 fine after car was clamped on own driveway - Telegraph.co.uk

Motorist given £100 fine after car was clamped on own driveway
Telegraph.co.uk, United Kingdom
Although he filled in the necessary forms, the DVLA sent its official round to check, and spotted the "illegal" parking. He notified the DVLA and completed the SORN (Statutory Off Road Notification) certificate as proof the car was untaxed and off the ...
Car clamped on driveway This is Somerset
all 3 news articles

Source: news.google.com

DVLA software glitch duplicates 62000 tax discs - ComputerWeekly.com

DVLA software glitch duplicates 62000 tax discs
ComputerWeekly.com, UK
A software glitch led to around 62000 duplicate tax discs being sent out from the Driving Vehicle and Licensing Authority (DVLA). Drivers who applied for a tax disc on 11 April this year via a system run by IBM were sent two discs a few days apart. ...

Source: news.google.com

Police launch operation to cut crime in Birmingham - BirminghamMail.net

Police launch operation to cut crime in Birmingham
BirminghamMail.net, UK
Officers have teamed up with customs officers, the DVLA and Trading Standards for the operation, which is being run for the fourth time since September 2007. Each operation runs for a six-week stint. This time it is being headed up by Inspector Craig ...

Source: news.google.com

Private plates appear online - Honest John

Private plates appear online
Honest John, UK
The latest 59 series is available to view online immediately and DVLA Personalised Registrations suggested they may prove particularly tempting to people celebrating their 50th birthday this year as they would have been born in 1959. ...
Hitting 50? Get a matching plate Dumfries and Galloway Standard
all 5 news articles

Source: news.google.com

Thousands of foreign drivers have been caught speeding in ... - Southport Visiter

Thousands of foreign drivers have been caught speeding in ...
Southport Visiter, UK
“But the cost of tracing the registered keeper of a foreign vehicle outweighs the benefit of pursuing a fine or prosecution in these cases, as the DVLA only hold information for UK registered vehicles. Therefore, these incidents are not pursued. ...

Source: news.google.com
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