DVLA CHIEF EXECUTIVE ON THE BRINK?

DVLA CHIEF EXECUTIVE ON THE BRINK?
THE PUBLIC'S PATIENCE HAS RUN OUT - IN A RECENT POLL, A MASSIVE 90% VOTED FOR NOEL SHANAHAN TO BE SACKED
THIS BLOG IS IN THE INTERESTS OF THE GREAT BRITISH MOTORING PUBLIC WHO DESERVE BETTER SERVICE.

DRIVER AND VEHICLE LICENSING AGENCY

The DVLA appears to be a badly run organisation.

Ian Broom is Customer Services Manager and Noel Shanahan is Chief Executive.

Unfortunately, if you do encounter a problem, neither Mr Shanahan nor Mr Broom will be available to address your concerns.

Surely it is now time these pair of clowns were put to task over the running of this incompetent organisation.

The staff at their call centre in Swansea haven't a clue what they are doing or saying. I have been given bad information, causing me to be out of pocket by some £100. I have been passed around from one clueless department to another without anyone being able to address my concerns and I am sick to the back teeth of it.

So I now feel it necessary to name and shame the people responsible for this mess - Noel Shanahan and Ian Broom.

I do not feel either of them have - or will ever have - the necessary skills required to be capable of managing in such a high profile organisation. I feel it is now time these two were replaced and the department overhalled - with proper staff training administered.

DESIGNED BY THE DVLA BY ANY CHANCE??

DESIGNED BY THE DVLA BY ANY CHANCE??

Friday, 15 May 2009

BVRLA Warn Of DVLA Funding Affecting Services - Fleet Directory (DVLA NEWS)

BVRLA Warn Of DVLA Funding Affecting Services - Fleet Directory

BVRLA Warn Of DVLA Funding Affecting Services
Fleet Directory, UK
The British Vehicle Rental and Leasing Association (BVRLA) have warned that the cash-strapped DVLA needs a more reliable source of funding so that it can provide businesses with the services it has promised. The DVLAs dependence on the drastically ...
Road users deserve better DVLA services Easier (press release)
all 2 news articles

Source: news.google.com

14 banned from Winchester City Centre pubs - Hampshire Chronicle

14 banned from Winchester City Centre pubs
Hampshire Chronicle, UK
“We see an awful lot of people using other people's ID that are then handed back to the DVLA or the Passport Office. This seems to be having a positive effect.” At present, under-18s caught with illicit, borrowed or altered identity cards, ...

Source: news.google.com

So what good, exactly, comes from councils? - This is London

This is London
So what good, exactly, comes from councils?
This is London, UK
Not long after, our car was towed away again - this time by the DVLA to Seven Sisters. We had been two weeks late paying our car tax because they normally send a reminder. Instead, they sent a tow truck and bang - there went another £170. ...

Source: news.google.com

Commercial Log Book Introduced - Modern Ghana

Commercial Log Book Introduced
Modern Ghana, Ghana
He called on the Police, the Driver and Vehicle Licensing Authority (DVLA), Road Transport Associations as well as passengers to solidly support it to bring road accidents down to the barest minimum.

Source: news.google.com

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