MJK 24 asks:
"How long will it take the DVLA to return a log book after you've changed the engine number and cylinder capacity?
Cheers"
Jamer replies:
"up to 7 weeks sometimes and they may decide to view your car at th local DVLA office if they want to.
If your unsure ring DVLA Swansea and they will tell you where it is in the system, every time we have rung wondering where they have got to on say a Thursday they miraculously turn up the next week"
Ecosnige responds:
"Well ive just waited 3 months for a log book to come"
Iguana writes:
"Im at 5 months at the mo, despite the wtf is my v5 letters sent etc."
DRIVER AND VEHICLE LICENSING AGENCY
The DVLA appears to be a badly run organisation.
Ian Broom is Customer Services Manager and Noel Shanahan is Chief Executive.
Unfortunately, if you do encounter a problem, neither Mr Shanahan nor Mr Broom will be available to address your concerns.
Surely it is now time these pair of clowns were put to task over the running of this incompetent organisation.
The staff at their call centre in Swansea haven't a clue what they are doing or saying. I have been given bad information, causing me to be out of pocket by some £100. I have been passed around from one clueless department to another without anyone being able to address my concerns and I am sick to the back teeth of it.
So I now feel it necessary to name and shame the people responsible for this mess - Noel Shanahan and Ian Broom.
I do not feel either of them have - or will ever have - the necessary skills required to be capable of managing in such a high profile organisation. I feel it is now time these two were replaced and the department overhalled - with proper staff training administered.
Ian Broom is Customer Services Manager and Noel Shanahan is Chief Executive.
Unfortunately, if you do encounter a problem, neither Mr Shanahan nor Mr Broom will be available to address your concerns.
Surely it is now time these pair of clowns were put to task over the running of this incompetent organisation.
The staff at their call centre in Swansea haven't a clue what they are doing or saying. I have been given bad information, causing me to be out of pocket by some £100. I have been passed around from one clueless department to another without anyone being able to address my concerns and I am sick to the back teeth of it.
So I now feel it necessary to name and shame the people responsible for this mess - Noel Shanahan and Ian Broom.
I do not feel either of them have - or will ever have - the necessary skills required to be capable of managing in such a high profile organisation. I feel it is now time these two were replaced and the department overhalled - with proper staff training administered.
DESIGNED BY THE DVLA BY ANY CHANCE??

Sunday, 26 April 2009
DVLA IN IDENTITY FRAUD LOOPHOLE INVESTIGATION?
Hawkeye8 writes:
"My BF passed his bike test and everything was sent to the DVLA by the test centre. We waited for months then phoned the DVLA and they said they have no recognition that he even passed or applied so we had to get his test centre to confirm to DVLA and when we received it, it had the wrong pass date!!
I received a new bike which had to be put in BF name. When log book came in i changed details but i made a mistake on it and i signed it, sent it without my BF signature so they go ahead take my BF off the log book, don't put me on as the new registered owner bet tell me to pay £25 but they admit they done wrong by not sending it back to get it corrected, they took it for granted even the registered owner did not sign. So what this means is that anyone can change details on a log book without the owners signature, no wonder there is so much identity fraud.
I am going to write a letter again to tell them to get their finger out and sort it out."
"My BF passed his bike test and everything was sent to the DVLA by the test centre. We waited for months then phoned the DVLA and they said they have no recognition that he even passed or applied so we had to get his test centre to confirm to DVLA and when we received it, it had the wrong pass date!!
I received a new bike which had to be put in BF name. When log book came in i changed details but i made a mistake on it and i signed it, sent it without my BF signature so they go ahead take my BF off the log book, don't put me on as the new registered owner bet tell me to pay £25 but they admit they done wrong by not sending it back to get it corrected, they took it for granted even the registered owner did not sign. So what this means is that anyone can change details on a log book without the owners signature, no wonder there is so much identity fraud.
I am going to write a letter again to tell them to get their finger out and sort it out."
DVLA PROBLEMS - MR INGLISTER
Mr Inglister writes:-
"Hi there. Just to let you know that Ive sent lots of documents to the DVLA and they have been lost. I'm still waiting on a registration document! I have sent off for in the past my paper driving license with all the forms/photo.to which was lost in the post!!!!!
And this has happened to me enough."
How many more people will suffer at the hands of the DVLA before this government take some form of action. We are now living in a society where even the most honest of us are being branded criminals. The courts must wake up, plus Noel Shanahan and Ian Broom must go immediately.
"Hi there. Just to let you know that Ive sent lots of documents to the DVLA and they have been lost. I'm still waiting on a registration document! I have sent off for in the past my paper driving license with all the forms/photo.to which was lost in the post!!!!!
And this has happened to me enough."
How many more people will suffer at the hands of the DVLA before this government take some form of action. We are now living in a society where even the most honest of us are being branded criminals. The courts must wake up, plus Noel Shanahan and Ian Broom must go immediately.
MORE BAD SERVICE FROM DVLA - MAIL NOT RECEIVED?
Bad Buffy who is another disgruntled driver writes:-
"I hear you, I moved house 3 months ago and still have not recieved my log book or the one for my wifes car. You try to phone them and you get that stupid automated 'press 1 for....press 2 for...' and you can't get anywhere. They are just out to rob us blind. In future I will be sending everything to them recorded delivery, I suggest you and anyone else does the same."
Surely it is now time the Department of Transport and courts wake up to the fact that this department is failing badly and changes at the top are urgently needed.
"I hear you, I moved house 3 months ago and still have not recieved my log book or the one for my wifes car. You try to phone them and you get that stupid automated 'press 1 for....press 2 for...' and you can't get anywhere. They are just out to rob us blind. In future I will be sending everything to them recorded delivery, I suggest you and anyone else does the same."
Surely it is now time the Department of Transport and courts wake up to the fact that this department is failing badly and changes at the top are urgently needed.
MORE DIABOLICAL SERVICE FROM DVLA SWANSEA
More horror stories to pile the pressure on beleaguered DVLA bosses Noel Shanahan and Ian Broom:
This post is from Yahoo and seems to be recurring theme across the internet.
Is anyone having problems with the DVLA not receiving documents?
They have recently not received a cheque I sent, then sent me a fine because they say they haven't had my log book, which I know I sent.
My friend has had the same thing happen also. It seems to me they are "not receiving" a lot of stuff, which is unfair on us as we are paying the cost. Or do they have a certain quota of fines to dish out. I have no proof of postage so I don't have a leg to stand on.. not happy
Source of article
This post is from Yahoo and seems to be recurring theme across the internet.
Is anyone having problems with the DVLA not receiving documents?
They have recently not received a cheque I sent, then sent me a fine because they say they haven't had my log book, which I know I sent.
My friend has had the same thing happen also. It seems to me they are "not receiving" a lot of stuff, which is unfair on us as we are paying the cost. Or do they have a certain quota of fines to dish out. I have no proof of postage so I don't have a leg to stand on.. not happy
Source of article
Saturday, 25 April 2009
Success on a Plate - Avon and Somerset Constabulary (DVLA NEWS)
Success on a Plate - Avon and Somerset Constabulary
Source: news.google.com
Do you need the DVLA tax reminder form to tax your motor? - FansOnLine.net
Source: news.google.com
Success on a Plate Avon and Somerset Constabulary, UK They are also able to call upon the expertise of other agencies such as the Vehicle and Operator Services Agency (VOSA), Customs and Excise, Highways, DVLA, UK Border Agency, Department for Work and Pensions and the Environment Agency. ... |
Source: news.google.com
Do you need the DVLA tax reminder form to tax your motor? - FansOnLine.net
Do you need the DVLA tax reminder form to tax your motor? FansOnLine.net, UK I have recently moved house and the tax is up for renewal at the end of this month; only thing is I have forgot to change the address of the registered keeper of the vehicle. I am assuming this does not matter too much as long as I have the V5, ... |
Source: news.google.com
Do you need the DVLA tax reminder form to tax your motor? - FansOnLine.net (DVLA NEWS)
Do you need the DVLA tax reminder form to tax your motor? - FansOnLine.net
Source: news.google.com
Success on a Plate - Avon and Somerset Constabulary
Source: news.google.com
Do you need the DVLA tax reminder form to tax your motor? FansOnLine.net, UK I have recently moved house and the tax is up for renewal at the end of this month; only thing is I have forgot to change the address of the registered keeper of the vehicle. I am assuming this does not matter too much as long as I have the V5, ... |
Source: news.google.com
Success on a Plate - Avon and Somerset Constabulary
Success on a Plate Avon and Somerset Constabulary, UK They are also able to call upon the expertise of other agencies such as the Vehicle and Operator Services Agency (VOSA), Customs and Excise, Highways, DVLA, UK Border Agency, Department for Work and Pensions and the Environment Agency. ... |
Source: news.google.com
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