DVLA CHIEF EXECUTIVE ON THE BRINK?

DVLA CHIEF EXECUTIVE ON THE BRINK?
THE PUBLIC'S PATIENCE HAS RUN OUT - IN A RECENT POLL, A MASSIVE 90% VOTED FOR NOEL SHANAHAN TO BE SACKED
THIS BLOG IS IN THE INTERESTS OF THE GREAT BRITISH MOTORING PUBLIC WHO DESERVE BETTER SERVICE.

DRIVER AND VEHICLE LICENSING AGENCY

The DVLA appears to be a badly run organisation.

Ian Broom is Customer Services Manager and Noel Shanahan is Chief Executive.

Unfortunately, if you do encounter a problem, neither Mr Shanahan nor Mr Broom will be available to address your concerns.

Surely it is now time these pair of clowns were put to task over the running of this incompetent organisation.

The staff at their call centre in Swansea haven't a clue what they are doing or saying. I have been given bad information, causing me to be out of pocket by some £100. I have been passed around from one clueless department to another without anyone being able to address my concerns and I am sick to the back teeth of it.

So I now feel it necessary to name and shame the people responsible for this mess - Noel Shanahan and Ian Broom.

I do not feel either of them have - or will ever have - the necessary skills required to be capable of managing in such a high profile organisation. I feel it is now time these two were replaced and the department overhalled - with proper staff training administered.

DESIGNED BY THE DVLA BY ANY CHANCE??

DESIGNED BY THE DVLA BY ANY CHANCE??

Monday, 13 September 2010

Speed camera snap revealed driver's scam to avoid conviction - This is Scunthorpe (DVLA NEWS)

Speed camera snap revealed driver's scam to avoid conviction - This is Scunthorpe

Speed camera snap revealed driver's scam to avoid conviction
This is Scunthorpe
It matched the photo kept on DVLA records in Swansea. Mark Kendall, prosecuting, said Barker was caught doing at 39mph in a 30mph limit near Bridlington on ...


Source: news.google.com

City striker Holt banned from driving - East Anglian Daily Times

East Anglian Daily Times
City striker Holt banned from driving
East Anglian Daily Times
... offence and had tried to ask the DVLA to add three further points for the Whitchurch speeding offence but the organisation had lost his licence. ...

and more »

Source: news.google.com

24 points on licence - but still no road ban - Lancashire Evening Post

24 points on licence - but still no road ban
Lancashire Evening Post
According to DVLA figures the area's worst offender is a 60-year-old man from the Fylde area. He totted up his 24 point haul after being convicted four ...

and more »

Source: news.google.com

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