DVLA CHIEF EXECUTIVE ON THE BRINK?

DVLA CHIEF EXECUTIVE ON THE BRINK?
THE PUBLIC'S PATIENCE HAS RUN OUT - IN A RECENT POLL, A MASSIVE 90% VOTED FOR NOEL SHANAHAN TO BE SACKED
THIS BLOG IS IN THE INTERESTS OF THE GREAT BRITISH MOTORING PUBLIC WHO DESERVE BETTER SERVICE.

DRIVER AND VEHICLE LICENSING AGENCY

The DVLA appears to be a badly run organisation.

Ian Broom is Customer Services Manager and Noel Shanahan is Chief Executive.

Unfortunately, if you do encounter a problem, neither Mr Shanahan nor Mr Broom will be available to address your concerns.

Surely it is now time these pair of clowns were put to task over the running of this incompetent organisation.

The staff at their call centre in Swansea haven't a clue what they are doing or saying. I have been given bad information, causing me to be out of pocket by some £100. I have been passed around from one clueless department to another without anyone being able to address my concerns and I am sick to the back teeth of it.

So I now feel it necessary to name and shame the people responsible for this mess - Noel Shanahan and Ian Broom.

I do not feel either of them have - or will ever have - the necessary skills required to be capable of managing in such a high profile organisation. I feel it is now time these two were replaced and the department overhalled - with proper staff training administered.

DESIGNED BY THE DVLA BY ANY CHANCE??

DESIGNED BY THE DVLA BY ANY CHANCE??

Saturday, 11 September 2010

Jail for banned driver who tricked DVLA - WalesOnline (DVLA NEWS)

Jail for banned driver who tricked DVLA - WalesOnline

Jail for banned driver who tricked DVLA
WalesOnline
A SERIAL drink-driver was able to get back behind the wheel after tricking the DVLA in Swansea into erasing her five-year driving ban. ...
No ban for man with 25 points on his licenceBedford Today

all 4 news articles »

Source: news.google.com

Drink-driver had her ban erased after sending emails - Yorkshire Post

Drink-driver had her ban erased after sending emails
Yorkshire Post
A DVLA employee removed the ban from the records. Copeland, of Carlton Fields, Carlton, near Selby, admitted two fraud offences. ...


Source: news.google.com

TONY HETHERINGTON: It's official, beware when you google - Daily Mail

Daily Mail
TONY HETHERINGTON: It's official, beware when you google
Daily Mail
Their website includes logos from the Passport Service and the DVLA. But the truth is that it is a commercial business run by a company called Registry UK. ...

and more »

Source: news.google.com

Campaign to clean up streets coming to Eastbourne - Eastbourne Today

Campaign to clean up streets coming to Eastbourne
Eastbourne Today
Eastbourne Borough Council will be helping to remove rubbish, street sweeping and working with the DVLA to remove abandoned vehicles in the area, ...

and more »

Source: news.google.com

Posted by at

No comments:

Post a Comment

Subscribe to: Post Comments (Atom)