DVLA CHIEF EXECUTIVE ON THE BRINK?

DVLA CHIEF EXECUTIVE ON THE BRINK?
THE PUBLIC'S PATIENCE HAS RUN OUT - IN A RECENT POLL, A MASSIVE 90% VOTED FOR NOEL SHANAHAN TO BE SACKED
THIS BLOG IS IN THE INTERESTS OF THE GREAT BRITISH MOTORING PUBLIC WHO DESERVE BETTER SERVICE.

DRIVER AND VEHICLE LICENSING AGENCY

The DVLA appears to be a badly run organisation.

Ian Broom is Customer Services Manager and Noel Shanahan is Chief Executive.

Unfortunately, if you do encounter a problem, neither Mr Shanahan nor Mr Broom will be available to address your concerns.

Surely it is now time these pair of clowns were put to task over the running of this incompetent organisation.

The staff at their call centre in Swansea haven't a clue what they are doing or saying. I have been given bad information, causing me to be out of pocket by some £100. I have been passed around from one clueless department to another without anyone being able to address my concerns and I am sick to the back teeth of it.

So I now feel it necessary to name and shame the people responsible for this mess - Noel Shanahan and Ian Broom.

I do not feel either of them have - or will ever have - the necessary skills required to be capable of managing in such a high profile organisation. I feel it is now time these two were replaced and the department overhalled - with proper staff training administered.

DESIGNED BY THE DVLA BY ANY CHANCE??

DESIGNED BY THE DVLA BY ANY CHANCE??

Wednesday, 15 September 2010

IMPORTANT: Bing News RSS feed has moved! (DVLA NEWS)

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Arrsests in drug raid - Sunderland Echo
East Durham Homes and the DVLA are taking part in a range of activities. Two £80 fixed penalty notices for selling alcohol to underage drinkers have also been handed out after test purchases at the Station Hotel,
Source: www.sunderlandecho.com

Traders left baffled by DVLA action - Exeter Express-Echo
MOTOR traders were left baffled by a Government department which clamped cars parked on private land, threatened to tow them away and then apparently backed down. More garage owners came forward yesterday to say they
Source: www.thisisexeter.co.uk

How three fraudsters in a derelict house neted £2m from stolen identities - yorkshirepost
High Street banks and the DVLA had all been victims of the scam which began in 1992 and ran to 2008. Smith and Morris were the masterminds with Clarke joining at a later stage. They used false names and addresses and
Source: www.yorkshirepost.co.uk

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