DVLA CHIEF EXECUTIVE ON THE BRINK?

DVLA CHIEF EXECUTIVE ON THE BRINK?
THE PUBLIC'S PATIENCE HAS RUN OUT - IN A RECENT POLL, A MASSIVE 90% VOTED FOR NOEL SHANAHAN TO BE SACKED
THIS BLOG IS IN THE INTERESTS OF THE GREAT BRITISH MOTORING PUBLIC WHO DESERVE BETTER SERVICE.

DRIVER AND VEHICLE LICENSING AGENCY

The DVLA appears to be a badly run organisation.

Ian Broom is Customer Services Manager and Noel Shanahan is Chief Executive.

Unfortunately, if you do encounter a problem, neither Mr Shanahan nor Mr Broom will be available to address your concerns.

Surely it is now time these pair of clowns were put to task over the running of this incompetent organisation.

The staff at their call centre in Swansea haven't a clue what they are doing or saying. I have been given bad information, causing me to be out of pocket by some £100. I have been passed around from one clueless department to another without anyone being able to address my concerns and I am sick to the back teeth of it.

So I now feel it necessary to name and shame the people responsible for this mess - Noel Shanahan and Ian Broom.

I do not feel either of them have - or will ever have - the necessary skills required to be capable of managing in such a high profile organisation. I feel it is now time these two were replaced and the department overhalled - with proper staff training administered.

DESIGNED BY THE DVLA BY ANY CHANCE??

DESIGNED BY THE DVLA BY ANY CHANCE??

Monday, 6 September 2010

Driver with 54 points (eventually) banned - Visordown.com (DVLA NEWS)

Driver with 54 points (eventually) banned - Visordown.com
A MOTORIST WHO racked up 54 points on his licence has finally been disqualified from driving only after a local newspaper submitted a freedom of information request to the DVLA, it has been revealed. The 27 year-old
Source: www.visordown.com

Thousands of motorists escaping totting up driving ban - Daily Telegraph
It 10 per cent of cases a court's decision to remove a licence has not reached the DVLA. "I am adamant that this will not happen in future." A spokesman for the DVLA said: “The courts are able to use their
Source: www.telegraph.co.uk

Anger at 54 points on driving licence - The Northern Echo
Information released by the Driver and Vehicle Licensing Agency (DVLA) showed that the persistent offender from Stockton, who has not been identified, committed his first misdemeanour in 2007. He was caught using a
Source: www.thenorthernecho.co.uk

Quinn-Direct: Five Things to Think About Before Learning to Drive - Earthtimes
Before you can be eligible to learn to drive , you must apply for your provisional drivers licence . You can do this by filling out the D1 application form available from your Post Office or the DVLA Form
Source: www.earthtimes.org

Drink-driver Kalpna Copeland duped DVLA to wipe record clean - The Press in York
A SERIAL drink-driver duped the authorities into wiping her “clearly deserved” five-year driving ban off the official records, York Crown Court heard. Kalpna Copeland was free to drive, despite magistrates trying
Source: www.yorkpress.co.uk

Stockton driver had 54 points on licence before ban - GazetteLive
information from the Driver and Vehicle Licensing Agency (DVLA) shows. Last autumn he twice failed to give police information about the identity of a driver when a suspected offence was committed. This took his total
Source: www.gazettelive.co.uk

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