DVLA CHIEF EXECUTIVE ON THE BRINK?

DVLA CHIEF EXECUTIVE ON THE BRINK?
THE PUBLIC'S PATIENCE HAS RUN OUT - IN A RECENT POLL, A MASSIVE 90% VOTED FOR NOEL SHANAHAN TO BE SACKED
THIS BLOG IS IN THE INTERESTS OF THE GREAT BRITISH MOTORING PUBLIC WHO DESERVE BETTER SERVICE.

DRIVER AND VEHICLE LICENSING AGENCY

The DVLA appears to be a badly run organisation.

Ian Broom is Customer Services Manager and Noel Shanahan is Chief Executive.

Unfortunately, if you do encounter a problem, neither Mr Shanahan nor Mr Broom will be available to address your concerns.

Surely it is now time these pair of clowns were put to task over the running of this incompetent organisation.

The staff at their call centre in Swansea haven't a clue what they are doing or saying. I have been given bad information, causing me to be out of pocket by some £100. I have been passed around from one clueless department to another without anyone being able to address my concerns and I am sick to the back teeth of it.

So I now feel it necessary to name and shame the people responsible for this mess - Noel Shanahan and Ian Broom.

I do not feel either of them have - or will ever have - the necessary skills required to be capable of managing in such a high profile organisation. I feel it is now time these two were replaced and the department overhalled - with proper staff training administered.

DESIGNED BY THE DVLA BY ANY CHANCE??

DESIGNED BY THE DVLA BY ANY CHANCE??

Thursday, 2 September 2010

£900000 worth of parking fines left uncollected in Bristol - Bristol Evening Post (DVLA NEWS)

£900000 worth of parking fines left uncollected in Bristol - Bristol Evening Post

£900000 worth of parking fines left uncollected in Bristol
Bristol Evening Post
"About four per cent go uncollected because the DVLA have not got the right information on their system, so we can't trace the driver. ...


Source: news.google.com

London Midland increases car parking at Tamworth station - Rail-News.com

Rail-News.com
London Midland increases car parking at Tamworth station
Rail-News.com
For the environmentally friendly monthly, quarterly and annual permits are FREE if the vehicle is registered with the DVLA and has an 'Electric' fuel type. ...


Source: news.google.com

Clampdown on untaxed vehicles in Brighouse, Elland, Greetland, Hipperholme ... - Huddersfield Examiner

Clampdown on untaxed vehicles in Brighouse, Elland, Greetland, Hipperholme ...
Huddersfield Examiner
... Policing Team which covers Brighouse, Elland, Greetland, Hipperholme, Lightcliffe, Rastrick and Stainland, joined DVLA officials to check vehicles. ...


Source: news.google.com

Council leader Carl Minns rages at DVLA driver details allegation - Hull Daily Mail

Council leader Carl Minns rages at DVLA driver details allegation
Hull Daily Mail
Councils have been given the green light to use DVLA car registration records to track down owners of abandoned vehicles. But, in breach of the rules, ...


Source: news.google.com

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