DVLA CHIEF EXECUTIVE ON THE BRINK?

DVLA CHIEF EXECUTIVE ON THE BRINK?
THE PUBLIC'S PATIENCE HAS RUN OUT - IN A RECENT POLL, A MASSIVE 90% VOTED FOR NOEL SHANAHAN TO BE SACKED
THIS BLOG IS IN THE INTERESTS OF THE GREAT BRITISH MOTORING PUBLIC WHO DESERVE BETTER SERVICE.

DRIVER AND VEHICLE LICENSING AGENCY

The DVLA appears to be a badly run organisation.

Ian Broom is Customer Services Manager and Noel Shanahan is Chief Executive.

Unfortunately, if you do encounter a problem, neither Mr Shanahan nor Mr Broom will be available to address your concerns.

Surely it is now time these pair of clowns were put to task over the running of this incompetent organisation.

The staff at their call centre in Swansea haven't a clue what they are doing or saying. I have been given bad information, causing me to be out of pocket by some £100. I have been passed around from one clueless department to another without anyone being able to address my concerns and I am sick to the back teeth of it.

So I now feel it necessary to name and shame the people responsible for this mess - Noel Shanahan and Ian Broom.

I do not feel either of them have - or will ever have - the necessary skills required to be capable of managing in such a high profile organisation. I feel it is now time these two were replaced and the department overhalled - with proper staff training administered.

DESIGNED BY THE DVLA BY ANY CHANCE??

DESIGNED BY THE DVLA BY ANY CHANCE??

Friday, 1 August 2008

Car Clone Crime On The Rise

CAR checking body HPI are warning used car buyers to protect themselves from the growing threat of having their car cloned.

Criminals create a clone of a car by stealing the identity from another vehicle. They replace the number plates and VIN on their car with the stolen identity from a vehicle of the same make, model and colour.

HPI director Nick Lindsay says: "This has not been helped by recent news from the DVLA that suspect V5 vehicle registration documents are circulating.

"Despite this increase, many people are still unaware of the problem and even the police admit they don't know its true scale."

The Mercedes C-Class and BMW 3-Series are prime targets as are the Audi A4 and Volkswagen Golf and Passat - all of which have seen claims rise against them.

The Ford Transit and Mercedes Sprinter vans also appear in HPI's top 10 of cloned vehicles.
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