DVLA CHIEF EXECUTIVE ON THE BRINK?

DVLA CHIEF EXECUTIVE ON THE BRINK?
THE PUBLIC'S PATIENCE HAS RUN OUT - IN A RECENT POLL, A MASSIVE 90% VOTED FOR NOEL SHANAHAN TO BE SACKED
THIS BLOG IS IN THE INTERESTS OF THE GREAT BRITISH MOTORING PUBLIC WHO DESERVE BETTER SERVICE.

DRIVER AND VEHICLE LICENSING AGENCY

The DVLA appears to be a badly run organisation.

Ian Broom is Customer Services Manager and Noel Shanahan is Chief Executive.

Unfortunately, if you do encounter a problem, neither Mr Shanahan nor Mr Broom will be available to address your concerns.

Surely it is now time these pair of clowns were put to task over the running of this incompetent organisation.

The staff at their call centre in Swansea haven't a clue what they are doing or saying. I have been given bad information, causing me to be out of pocket by some £100. I have been passed around from one clueless department to another without anyone being able to address my concerns and I am sick to the back teeth of it.

So I now feel it necessary to name and shame the people responsible for this mess - Noel Shanahan and Ian Broom.

I do not feel either of them have - or will ever have - the necessary skills required to be capable of managing in such a high profile organisation. I feel it is now time these two were replaced and the department overhalled - with proper staff training administered.

DESIGNED BY THE DVLA BY ANY CHANCE??

DESIGNED BY THE DVLA BY ANY CHANCE??

Tuesday, 17 August 2010

Time called on cowboy scrap dealers - Rochdale Online (DVLA NEWS)

Time called on cowboy scrap dealers - Rochdale Online

Time called on cowboy scrap dealers
Rochdale Online
Now the Driver and Vehicle Licensing Agency (DVLA) in Swansea is to start the issue of revised V5C registration forms. Mr Davies has been working for four ...
Euro MP helps close old banger scrap loopholeThis Is Lancashire

all 4 news articles »

Source: news.google.com

Vehicles seized in Halesowen police operation - Halesowen News

Vehicles seized in Halesowen police operation
Halesowen News
Officers used automatic number plate recognition technology to check vehicle registration numbers against police, DVLA and motor insurance databases on ...

and more »

Source: news.google.com

End of the road for clampers: Cowboys who prey on millions parking on private ... - Daily Mail

Daily Mail
End of the road for clampers: Cowboys who prey on millions parking on private ...
Daily Mail
This power will be exclusive to the police and DVLA. The scandal of the DVLA selling drivers' names and addresses to rogue firms will be ended. ...

and more »

Source: news.google.com

Private land wheel clampers to be banned - Independent

Private land wheel clampers to be banned
Independent
"As well as banning wheel clamping, controls are still need on penalty charges, removal of vehicles, the role of private landowners and the use of DVLA ...


Source: news.google.com
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