DVLA CHIEF EXECUTIVE ON THE BRINK?

DVLA CHIEF EXECUTIVE ON THE BRINK?
THE PUBLIC'S PATIENCE HAS RUN OUT - IN A RECENT POLL, A MASSIVE 90% VOTED FOR NOEL SHANAHAN TO BE SACKED
THIS BLOG IS IN THE INTERESTS OF THE GREAT BRITISH MOTORING PUBLIC WHO DESERVE BETTER SERVICE.

DRIVER AND VEHICLE LICENSING AGENCY

The DVLA appears to be a badly run organisation.

Ian Broom is Customer Services Manager and Noel Shanahan is Chief Executive.

Unfortunately, if you do encounter a problem, neither Mr Shanahan nor Mr Broom will be available to address your concerns.

Surely it is now time these pair of clowns were put to task over the running of this incompetent organisation.

The staff at their call centre in Swansea haven't a clue what they are doing or saying. I have been given bad information, causing me to be out of pocket by some £100. I have been passed around from one clueless department to another without anyone being able to address my concerns and I am sick to the back teeth of it.

So I now feel it necessary to name and shame the people responsible for this mess - Noel Shanahan and Ian Broom.

I do not feel either of them have - or will ever have - the necessary skills required to be capable of managing in such a high profile organisation. I feel it is now time these two were replaced and the department overhalled - with proper staff training administered.

DESIGNED BY THE DVLA BY ANY CHANCE??

DESIGNED BY THE DVLA BY ANY CHANCE??

Monday, 23 August 2010

DVLA needs to move with the times - Telegraph.co.uk (DVLA NEWS)

DVLA needs to move with the times - Telegraph.co.uk

DVLA needs to move with the times
Telegraph.co.uk
By Honest John You recently published an email from a reader who had notified the DVLA of a change of vehicle keeper by email. Customers who submit an email ...


Source: news.google.com

Scottish News: Green car clue in hunt for Scots sex attacker - Scottish Daily Record

Scottish News: Green car clue in hunt for Scots sex attacker
Scottish Daily Record
His victim was able to give police a description of the car and detectives are trawling DVLA records to track down possible suspects. ...


Source: news.google.com

Car park cowboys - The Guardian

Car park cowboys
The Guardian
The government should change the law, yes – but only to prevent the DVLA freely selling drivers' details to cowboy operators who demand money. ...


Source: news.google.com

Penalty point analysis - HGV UK

Penalty point analysis
HGV UK
... usually based on independent DVLA checks to see how many points they have on their licence with the help of a tool such as our Licence Link software. ...

and more »

Source: news.google.com

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