DVLA CHIEF EXECUTIVE ON THE BRINK?

DVLA CHIEF EXECUTIVE ON THE BRINK?
THE PUBLIC'S PATIENCE HAS RUN OUT - IN A RECENT POLL, A MASSIVE 90% VOTED FOR NOEL SHANAHAN TO BE SACKED
THIS BLOG IS IN THE INTERESTS OF THE GREAT BRITISH MOTORING PUBLIC WHO DESERVE BETTER SERVICE.

DRIVER AND VEHICLE LICENSING AGENCY

The DVLA appears to be a badly run organisation.

Ian Broom is Customer Services Manager and Noel Shanahan is Chief Executive.

Unfortunately, if you do encounter a problem, neither Mr Shanahan nor Mr Broom will be available to address your concerns.

Surely it is now time these pair of clowns were put to task over the running of this incompetent organisation.

The staff at their call centre in Swansea haven't a clue what they are doing or saying. I have been given bad information, causing me to be out of pocket by some £100. I have been passed around from one clueless department to another without anyone being able to address my concerns and I am sick to the back teeth of it.

So I now feel it necessary to name and shame the people responsible for this mess - Noel Shanahan and Ian Broom.

I do not feel either of them have - or will ever have - the necessary skills required to be capable of managing in such a high profile organisation. I feel it is now time these two were replaced and the department overhalled - with proper staff training administered.

DESIGNED BY THE DVLA BY ANY CHANCE??

DESIGNED BY THE DVLA BY ANY CHANCE??

Monday, 16 August 2010

Taxing your vehicle in the disabled tax class - Directgov (DVLA NEWS)

Taxing your vehicle in the disabled tax class - Directgov
Taxing your vehicle in the disabled tax class for the first time or just renewing it will depend on the documents you have. Find out what documents you need to be able to tax online, at a Post Office® or Driver and
Source: www.direct.gov.uk

How to tax your vehicle with a reminder - Directgov
About three weeks before your tax disc runs out, you should get a ‘Vehicle Licence Application/Statutory Off Road Notification’ (V11 reminder) from the Driver and Vehicle Licensing Agency (DVLA). Use the V11 reminder
Source: www.direct.gov.uk

Time called on Rochdale cowboy scrap dealers - Rochdale Online
Time is being called on the activities of Rochdale cowboy car scrap dealers. A loophole in vehicle licensing rules that has allowed millions of cars to be scrapped but not deregistered is to be closed after a campaign by
Source: www.rochdaleonline.co.uk

Euro MP helps close old banger scrap loophole - The Bolton News
ROGUE car dealers will no longer be able to illegally scrap old bangers after a campaign by one of Bolton’s Euro MPs. Chris Davies, Lib Dem MEP for the North West, pictured, has spent four years lobbying the Driver and
Source: www.theboltonnews.co.uk

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