DVLA CHIEF EXECUTIVE ON THE BRINK?

DVLA CHIEF EXECUTIVE ON THE BRINK?
THE PUBLIC'S PATIENCE HAS RUN OUT - IN A RECENT POLL, A MASSIVE 90% VOTED FOR NOEL SHANAHAN TO BE SACKED
THIS BLOG IS IN THE INTERESTS OF THE GREAT BRITISH MOTORING PUBLIC WHO DESERVE BETTER SERVICE.

DRIVER AND VEHICLE LICENSING AGENCY

The DVLA appears to be a badly run organisation.

Ian Broom is Customer Services Manager and Noel Shanahan is Chief Executive.

Unfortunately, if you do encounter a problem, neither Mr Shanahan nor Mr Broom will be available to address your concerns.

Surely it is now time these pair of clowns were put to task over the running of this incompetent organisation.

The staff at their call centre in Swansea haven't a clue what they are doing or saying. I have been given bad information, causing me to be out of pocket by some £100. I have been passed around from one clueless department to another without anyone being able to address my concerns and I am sick to the back teeth of it.

So I now feel it necessary to name and shame the people responsible for this mess - Noel Shanahan and Ian Broom.

I do not feel either of them have - or will ever have - the necessary skills required to be capable of managing in such a high profile organisation. I feel it is now time these two were replaced and the department overhalled - with proper staff training administered.

DESIGNED BY THE DVLA BY ANY CHANCE??

DESIGNED BY THE DVLA BY ANY CHANCE??

Tuesday, 17 August 2010

End of the road for the cowboy clampers (Video) - yorkshirepost (DVLA NEWS)

End of the road for the cowboy clampers (Video) - yorkshirepost
To read this article in full you must be registered with the site. WHEEL clampers will be banned from operating on private land to tackle rogue operators who exploit drivers by charging "exorbitant fees", Home Office
Source: www.yorkshirepost.co.uk

POINTS SYSTEM TO STOP UNFAIR TICKETS - Daily Express
Under current laws anyone can ticket a vehicle parked on their land. But to track down the vehicle’s owner, private firms need access to the DVLA database. This is only available to members of the British Parking
Source: www.dailyexpress.co.uk

'Cowboy clampers' banned by Government, announces Home Office minister Lynne - Haringey Independent
MOTORISTS will breathe a collective sigh of relief following an announcement of new laws outlawing "cowboy clampers" on private land or roads. Home Office minister Lynne Featherstone said the Government's Freedom Bill
Source: www.haringeyindependent.co.uk

Government to ban wheel clamp 'cowboys' - Channel 4 News
The government is set to ban wheel clampers from operating on private land in England and Wales in a move which the British Parking Assocation warns Channel 4 News could lead to "inconsiderate" people parking where they
Source: www.channel4.com
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