DVLA CHIEF EXECUTIVE ON THE BRINK?

DVLA CHIEF EXECUTIVE ON THE BRINK?
THE PUBLIC'S PATIENCE HAS RUN OUT - IN A RECENT POLL, A MASSIVE 90% VOTED FOR NOEL SHANAHAN TO BE SACKED
THIS BLOG IS IN THE INTERESTS OF THE GREAT BRITISH MOTORING PUBLIC WHO DESERVE BETTER SERVICE.

DRIVER AND VEHICLE LICENSING AGENCY

The DVLA appears to be a badly run organisation.

Ian Broom is Customer Services Manager and Noel Shanahan is Chief Executive.

Unfortunately, if you do encounter a problem, neither Mr Shanahan nor Mr Broom will be available to address your concerns.

Surely it is now time these pair of clowns were put to task over the running of this incompetent organisation.

The staff at their call centre in Swansea haven't a clue what they are doing or saying. I have been given bad information, causing me to be out of pocket by some £100. I have been passed around from one clueless department to another without anyone being able to address my concerns and I am sick to the back teeth of it.

So I now feel it necessary to name and shame the people responsible for this mess - Noel Shanahan and Ian Broom.

I do not feel either of them have - or will ever have - the necessary skills required to be capable of managing in such a high profile organisation. I feel it is now time these two were replaced and the department overhalled - with proper staff training administered.

DESIGNED BY THE DVLA BY ANY CHANCE??

DESIGNED BY THE DVLA BY ANY CHANCE??

Thursday, 19 August 2010

Change of name and address on your registration certificate - Directgov (DVLA NEWS)

Change of name and address on your registration certificate - Directgov
You must tell the Driver and Vehicle Licensing Agency (DVLA) immediately of any changes to your name, address or both. Return your registration certificate (V5C) to DVLA for amendment. A new one will be issued free of
Source: www.direct.gov.uk

Spain cracks down on speeding tourists - Visordown.com
NEW HI-TECH cameras in Spain are cracking down on speeding Brits abroad by dishing out on the spot fines to stop foreign law-breakers returning home without settling up first. New satellite-controlled plate recognition
Source: www.visordown.com

You're nicked, senor! Spanish crack down on speeding British drivers with on-the-spot - Daily Mail
Speeding British drivers are facing a crackdown on the Spanish Costas to ensure they pay their fines before they return home from their holidays. Traffic chiefs tired of binning penalty notices they know will never be
Source: www.dailymail.co.uk

Holidaymakers targeted in clampdown on speeding on Costas - Daily Telegraph
Those who will not pay the fines of between £85 and £500 risk having their cars impounded until they do Photo: AP Traffic chiefs have installed hi-tech traps to identify vehicles with foreign vehicles travelling over
Source: www.telegraph.co.uk

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