DVLA CHIEF EXECUTIVE ON THE BRINK?

DVLA CHIEF EXECUTIVE ON THE BRINK?
THE PUBLIC'S PATIENCE HAS RUN OUT - IN A RECENT POLL, A MASSIVE 90% VOTED FOR NOEL SHANAHAN TO BE SACKED
THIS BLOG IS IN THE INTERESTS OF THE GREAT BRITISH MOTORING PUBLIC WHO DESERVE BETTER SERVICE.

DRIVER AND VEHICLE LICENSING AGENCY

The DVLA appears to be a badly run organisation.

Ian Broom is Customer Services Manager and Noel Shanahan is Chief Executive.

Unfortunately, if you do encounter a problem, neither Mr Shanahan nor Mr Broom will be available to address your concerns.

Surely it is now time these pair of clowns were put to task over the running of this incompetent organisation.

The staff at their call centre in Swansea haven't a clue what they are doing or saying. I have been given bad information, causing me to be out of pocket by some £100. I have been passed around from one clueless department to another without anyone being able to address my concerns and I am sick to the back teeth of it.

So I now feel it necessary to name and shame the people responsible for this mess - Noel Shanahan and Ian Broom.

I do not feel either of them have - or will ever have - the necessary skills required to be capable of managing in such a high profile organisation. I feel it is now time these two were replaced and the department overhalled - with proper staff training administered.

DESIGNED BY THE DVLA BY ANY CHANCE??

DESIGNED BY THE DVLA BY ANY CHANCE??

Thursday, 19 August 2010

British Withdrawal (as a money saving device) - BBC News (blog) (DVLA NEWS)

British Withdrawal (as a money saving device) - BBC News (blog)

British Withdrawal (as a money saving device)
BBC News (blog)
... the merger of the two driver and vehicle licensing agencies, the DVLA and the DVANI, reductions in the amount of mileage paid to NI Water staff, ...

and more »

Source: news.google.com

Spain cracks down on speeding tourists - Visordown.com

Telegraph.co.uk
Spain cracks down on speeding tourists
Visordown.com
A spokesman for the Direccion General de Trafico, Spain's equivalent of the DVLA, said: "Up to half the speeding motorists in some of the areas where this ...
Holidaymakers targeted in clampdown on speeding on CostasTelegraph.co.uk

all 4 news articles »

Source: news.google.com

How to...sell your car - expressandstar.com

expressandstar.com
How to...sell your car
expressandstar.com
You'll need to notify the DVLA immediately if you sell your vehicle. Keep a separate note of the buyers name and address. Make sure that you write a receipt ...

and more »

Source: news.google.com

Fleet firms 'don't recheck licence' - RAC

RAC
Fleet firms 'don't recheck licence'
RAC
Neville Briggs, managing director at CFC, said: "There is varying guidance on how often driving licences should be rechecked with the DVLA. ...


Source: news.google.com

Car hire 'peace of mind' tips and advice for a stress-free car hire experience ... - Rundtownnews.co.uk

Car hire 'peace of mind' tips and advice for a stress-free car hire experience ...
Rundtownnews.co.uk
If you don't take the paper part with you, this requires a DVLA check which will incur extra expense. If you have a Spanish licence, this is not neccessary ...


Source: news.google.com

Car Donation Set to Flourish Following Change in Law - PR Web (press release)

PR Web (press release)
Car Donation Set to Flourish Following Change in Law
PR Web (press release)
According to the DVLA, only 900000 of the two million cars scrapped each year have a Certificate of Destruction. Often, rogue scrap merchants will strip the ...


Source: news.google.com
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