DVLA CHIEF EXECUTIVE ON THE BRINK?

DVLA CHIEF EXECUTIVE ON THE BRINK?
THE PUBLIC'S PATIENCE HAS RUN OUT - IN A RECENT POLL, A MASSIVE 90% VOTED FOR NOEL SHANAHAN TO BE SACKED
THIS BLOG IS IN THE INTERESTS OF THE GREAT BRITISH MOTORING PUBLIC WHO DESERVE BETTER SERVICE.

DRIVER AND VEHICLE LICENSING AGENCY

The DVLA appears to be a badly run organisation.

Ian Broom is Customer Services Manager and Noel Shanahan is Chief Executive.

Unfortunately, if you do encounter a problem, neither Mr Shanahan nor Mr Broom will be available to address your concerns.

Surely it is now time these pair of clowns were put to task over the running of this incompetent organisation.

The staff at their call centre in Swansea haven't a clue what they are doing or saying. I have been given bad information, causing me to be out of pocket by some £100. I have been passed around from one clueless department to another without anyone being able to address my concerns and I am sick to the back teeth of it.

So I now feel it necessary to name and shame the people responsible for this mess - Noel Shanahan and Ian Broom.

I do not feel either of them have - or will ever have - the necessary skills required to be capable of managing in such a high profile organisation. I feel it is now time these two were replaced and the department overhalled - with proper staff training administered.

DESIGNED BY THE DVLA BY ANY CHANCE??

DESIGNED BY THE DVLA BY ANY CHANCE??

Friday, 19 June 2009

Police raids lead to drugs arrests - Hartlepool Today (DVLA NEWS)

Police raids lead to drugs arrests - Hartlepool Today

Police raids lead to drugs arrests
Hartlepool Today, UK
The campaign, which ran from May 18-June 7, also involved HM Revenue and Customs, Durham and Darlington Fire and Rescue Service, the Driver and Vehicle Licensing Agency (DVLA), East Durham Homes (EDH), Durham County Council's Education Welfare ...

Source: news.google.com

Middlesbrough Mayor Ray Mallon challenges DVLA fines - GazetteLive

Middlesbrough Mayor Ray Mallon challenges DVLA fines
GazetteLive, UK
Mr Mallon says penalties issued by the Driver and Vehicle Licensing Agency (DVLA) could break the law. The penalties are imposed when the owner of a vehicle fails to notify the DVLA of a change in ownership of a vehicle. If the £50 penalty is not paid ...

Source: news.google.com

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