DVLA CHIEF EXECUTIVE ON THE BRINK?

DVLA CHIEF EXECUTIVE ON THE BRINK?
THE PUBLIC'S PATIENCE HAS RUN OUT - IN A RECENT POLL, A MASSIVE 90% VOTED FOR NOEL SHANAHAN TO BE SACKED
THIS BLOG IS IN THE INTERESTS OF THE GREAT BRITISH MOTORING PUBLIC WHO DESERVE BETTER SERVICE.

DRIVER AND VEHICLE LICENSING AGENCY

The DVLA appears to be a badly run organisation.

Ian Broom is Customer Services Manager and Noel Shanahan is Chief Executive.

Unfortunately, if you do encounter a problem, neither Mr Shanahan nor Mr Broom will be available to address your concerns.

Surely it is now time these pair of clowns were put to task over the running of this incompetent organisation.

The staff at their call centre in Swansea haven't a clue what they are doing or saying. I have been given bad information, causing me to be out of pocket by some £100. I have been passed around from one clueless department to another without anyone being able to address my concerns and I am sick to the back teeth of it.

So I now feel it necessary to name and shame the people responsible for this mess - Noel Shanahan and Ian Broom.

I do not feel either of them have - or will ever have - the necessary skills required to be capable of managing in such a high profile organisation. I feel it is now time these two were replaced and the department overhalled - with proper staff training administered.

DESIGNED BY THE DVLA BY ANY CHANCE??

DESIGNED BY THE DVLA BY ANY CHANCE??

Thursday, 18 June 2009

"I'm being victamised by the DVLA" - Henley Standard (DVLA NEWS)

"I'm being victamised by the DVLA" - Henley Standard

Henley Standard
"I'm being victamised by the DVLA"
Henley Standard, UK
THE owner of an alternative limousine firm claims he is being victimised by the DVLA. Alexis Leventis, of Marmion Road, Henley, has been hiring out his "stretch" Volkswagon Beetle for weddings and other occasions. Now the DLVA has told him he must stop ...

Source: news.google.com

'driving illegally' - Radio 1

Radio 1
'driving illegally'
Radio 1, UK
The DVLA has told Newsbeat 17814 people have been banned from driving since October 2008 but, like Ollie, almost half - 8196 people - haven't retaken their test. The Young Drivers Act, which came into force in 1998, was supposed to deter dangerous ...

Source: news.google.com

British motorists pay £250m tax every week - Telegraph.co.uk

Telegraph.co.uk
British motorists pay £250m tax every week
Telegraph.co.uk, United Kingdom
Or that when other state-sponsored driving charges, fines and revenues (from congestion fees to paying for the registration of a new car at DVLA) are added, countless extra billions are being grabbed? It's my guess that by the time the Blair/Brown ...

Source: news.google.com

Government shift online to bolster indies by £200m - Broadcastnow

Government shift online to bolster indies by £200m
Broadcastnow, UK
There are hundreds of services, from education to the DVLA, where opportunities will exist,” he said. “That delivery will need people to make it - sites, videos and content. The public is not going to put up with something that isn't to standard. ...

Source: news.google.com

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