DVLA CHIEF EXECUTIVE ON THE BRINK?

DVLA CHIEF EXECUTIVE ON THE BRINK?
THE PUBLIC'S PATIENCE HAS RUN OUT - IN A RECENT POLL, A MASSIVE 90% VOTED FOR NOEL SHANAHAN TO BE SACKED
THIS BLOG IS IN THE INTERESTS OF THE GREAT BRITISH MOTORING PUBLIC WHO DESERVE BETTER SERVICE.

DRIVER AND VEHICLE LICENSING AGENCY

The DVLA appears to be a badly run organisation.

Ian Broom is Customer Services Manager and Noel Shanahan is Chief Executive.

Unfortunately, if you do encounter a problem, neither Mr Shanahan nor Mr Broom will be available to address your concerns.

Surely it is now time these pair of clowns were put to task over the running of this incompetent organisation.

The staff at their call centre in Swansea haven't a clue what they are doing or saying. I have been given bad information, causing me to be out of pocket by some £100. I have been passed around from one clueless department to another without anyone being able to address my concerns and I am sick to the back teeth of it.

So I now feel it necessary to name and shame the people responsible for this mess - Noel Shanahan and Ian Broom.

I do not feel either of them have - or will ever have - the necessary skills required to be capable of managing in such a high profile organisation. I feel it is now time these two were replaced and the department overhalled - with proper staff training administered.

DESIGNED BY THE DVLA BY ANY CHANCE??

DESIGNED BY THE DVLA BY ANY CHANCE??

Sunday, 24 October 2010

National Numbers Articles - National Numbers (DVLA NEWS)

National Numbers Articles - National Numbers

National Numbers Articles
National Numbers
Cuts being made in the public sector are set to put thousands of jobs under threat at the DVLA. Swansea is a city that heavily relies on the employment ...


Source: news.google.com

Ashanti Regional Command to push more men on the road - Peace FM Online

Ashanti Regional Command to push more men on the road
Peace FM Online
He was addressing a meeting of the regional officials of the Police Motor Traffic and Transport Unit (MTTU), NRSC, the DVLA, members of the physically ...

and more »

Source: news.google.com

St Johnstone's Andy Jackson to face court - Scotland Courier

Scotland Courier
St Johnstone's Andy Jackson to face court
Scotland Courier
He had a year to have his licence updated but did not do so, despite a pair of reminder letters, prompting DVLA to state it had formally revoked his right ...
Driving rap for SPL aceThe Sun

all 2 news articles »

Source: news.google.com

Posted by at

No comments:

Post a Comment

Subscribe to: Post Comments (Atom)