DVLA CHIEF EXECUTIVE ON THE BRINK?

DVLA CHIEF EXECUTIVE ON THE BRINK?
THE PUBLIC'S PATIENCE HAS RUN OUT - IN A RECENT POLL, A MASSIVE 90% VOTED FOR NOEL SHANAHAN TO BE SACKED
THIS BLOG IS IN THE INTERESTS OF THE GREAT BRITISH MOTORING PUBLIC WHO DESERVE BETTER SERVICE.

DRIVER AND VEHICLE LICENSING AGENCY

The DVLA appears to be a badly run organisation.

Ian Broom is Customer Services Manager and Noel Shanahan is Chief Executive.

Unfortunately, if you do encounter a problem, neither Mr Shanahan nor Mr Broom will be available to address your concerns.

Surely it is now time these pair of clowns were put to task over the running of this incompetent organisation.

The staff at their call centre in Swansea haven't a clue what they are doing or saying. I have been given bad information, causing me to be out of pocket by some £100. I have been passed around from one clueless department to another without anyone being able to address my concerns and I am sick to the back teeth of it.

So I now feel it necessary to name and shame the people responsible for this mess - Noel Shanahan and Ian Broom.

I do not feel either of them have - or will ever have - the necessary skills required to be capable of managing in such a high profile organisation. I feel it is now time these two were replaced and the department overhalled - with proper staff training administered.

DESIGNED BY THE DVLA BY ANY CHANCE??

DESIGNED BY THE DVLA BY ANY CHANCE??

Saturday, 22 August 2009

AA seeks ban on car-clamping by priva... - AFP (DVLA NEWS)

AA seeks ban on car-clamping by priva... - AFP

Sky News
AA seeks ban on car-clamping by private firms
AFP
LONDON — The AA slammed the behaviour of private car parking firms as " shocking and unacceptable " on Friday before calling for a ban on the clamping of ...
Call for private car-clampers banBBC News
Call to make car clamping illegalMirror.co.uk
'Legalised mugging': AA demands ban on cowboy clampers making £1bn ...Daily Mail
4RFV -Telegraph.co.uk -Money Saving Expert
all 38 news articles »

Source: news.google.com

Honest John: 10 questions answered - Telegraph.co.uk

Honest John: 10 questions answered
Telegraph.co.uk
I sold my car to a dealer in November 2007 and informed the DVLA, but they now expect me to know the new owner. No doubt the dealer disposed of the vehicle ...


Source: news.google.com

Help corner DVLA - Motorcycle News

Help corner DVLA
Motorcycle News
The DVLA has yet to agree to an MCN proposal which could end the fiasco of lost motorcycle licences despite a petition backing the call. ...


Source: news.google.com

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