DVLA CHIEF EXECUTIVE ON THE BRINK?

DVLA CHIEF EXECUTIVE ON THE BRINK?
THE PUBLIC'S PATIENCE HAS RUN OUT - IN A RECENT POLL, A MASSIVE 90% VOTED FOR NOEL SHANAHAN TO BE SACKED
THIS BLOG IS IN THE INTERESTS OF THE GREAT BRITISH MOTORING PUBLIC WHO DESERVE BETTER SERVICE.

DRIVER AND VEHICLE LICENSING AGENCY

The DVLA appears to be a badly run organisation.

Ian Broom is Customer Services Manager and Noel Shanahan is Chief Executive.

Unfortunately, if you do encounter a problem, neither Mr Shanahan nor Mr Broom will be available to address your concerns.

Surely it is now time these pair of clowns were put to task over the running of this incompetent organisation.

The staff at their call centre in Swansea haven't a clue what they are doing or saying. I have been given bad information, causing me to be out of pocket by some £100. I have been passed around from one clueless department to another without anyone being able to address my concerns and I am sick to the back teeth of it.

So I now feel it necessary to name and shame the people responsible for this mess - Noel Shanahan and Ian Broom.

I do not feel either of them have - or will ever have - the necessary skills required to be capable of managing in such a high profile organisation. I feel it is now time these two were replaced and the department overhalled - with proper staff training administered.

DESIGNED BY THE DVLA BY ANY CHANCE??

DESIGNED BY THE DVLA BY ANY CHANCE??

Thursday, 25 April 2019

BLACKPOOL MAGISTRATES IN CAHOOTS WITH DVLA?

It hardly bears thinking about but are innocent people being taken to task thanks to incompetence courtesy of DVLA?

I am speaking about a Blackpool man who found himself in the magistrates court for not taxing his vehicle. However, it became clear he had made all attempts possible to tax the vehicle but unfortunately the document sent through by DVLA was invalid.

The man in question had purchased a cherished number plate off the DVLA weeks before and was sent a V11 certificate through with the old registration number on, (he didn't even receive a revised log book through). The post office refused to accept the document with the old registration number on and the gentleman was later fined £300 by Blackpool Magistrates Court, (even though he had paid his car tax immediately after receiving the correct V11 through!!).

This outcome beggars belief and highlights either gross incompetence on DVLA and Blackpool Magistrates part or something more sinister is at work.
Posted by at
Labels: , , , , , , ,

1 comment:

Anonymous said...

Searching for more information about dvla reg? visit National Numbers in UK.

29 March 2012 at 01:28

Post a Comment

Subscribe to: Post Comments (Atom)